WARRANTIES, RETURNS  & SHIPPING INFORMATION


EFFECTIVE JUNE 6, 2005 = ^$15.00 Minimum (total) Order Requirement
Due to increased shipping, handling and processing charges .....
orders for less than $15 total (not including shipping charges) will not be processed.
Our prices are figured for the minimum charge, therefore we need to have a minimum to cover warehouse processing charges.
This also allows us to offer more smaller cost items to our product line.
Orders for less than $15 can be processed for a $4 additional processing fee.
Please call our toll free number to place an order for under $15.

WARRANTY/RETURN POLICY
All products we sell are new and carry a full manufacturer's warranty.  (See below)
J&S Distributors warranties for 30 days from invoice date providing no abuse has occurred.
Items damaged during installation, improper use or partially used will not be accepted.
Defective returns are for replacement or merchandise credit only. Cash refunds issued only at OUR APPROVAL.
Returns must be shipped freight pre-paid.  J&S Distributors will not accept any COD shipments
 Re-stocking charge of up to 20% may apply to any non-defective items that may be authorized for return.
J&S Distributors will only accept return of products purchased from J&S Distributors.

CALL OR E-MAIL FOR RETURN AUTHORIZATION
You must receive authorization (RMA#) before returning any item or it will not be accepted.
Returns must be received at our location (above) within 10 days after authorization is approved.
ALL returns are subject to a careful inspection upon return.  All products being returned must be 100% complete.
Even if opened, the original packing must be included and any accessories, parts, manuals, instructions, warranties, or any documentation
 included with the purchased item(s) must also accompany the return of merchandise.
Manufacturer will deduct from us on incomplete returns, therefore,
we will deduct credit for missing/incomplete items.
Original invoice, or copy thereof, with return item(s) indicated and reason for item return must be enclosed.
Product(s) being returned must be properly packaged in proper shipping container/carton.
Any packages that have improper labeling and/or signs of having been tampered with will be rejected.
Products must have original bar code and/or serial numbers.  
All product labels (name, brand, UL listing, etc) must be intact.
Any items that have security seals that are broken, loose or show signs of tampering will be returned to sender.
Items that show signs of tampering, alteration, taken apart or have missing components/parts/accessories will be returned.
Any consumable type of merchandise (ie. additives, chemicals, bottled/canned merchandise, etc.) is not returnable.  
Any digital media and/or software is not returnable. Return of electronics is limited to DOA (defective on arrival) merchandise. 
Personal use items, such as health & grooming products, toiletries, bedding, etc. will not be returnable if package is opened.
Due to manufacturer guidelines, some products are not eligible for return.
ALL of the above criteria must be met or return of merchandise will be denied
and no replacement or credit  will be granted..

Descriptions and specifications of products are those supplied by the manufacturer
 and J&S does not accept responsibility for manufacturer's errors, warranties (expressed or implied)
or any non-accurate description, specification  or claims of usability by the manufacturer.
 Changes in product photos may change without notice, such as color(s) or design.

Returns SHOULD be fully insured by you when returning an item.  We also suggest you use a carrier that uses
a tracking system for your shipment.  This is for your protection.  J&S Distributors shall not be responsible for any
items that are lost or damaged during transit that you ship.
Postage/shipping charges for returned items are customer's responsibility and are non-refundable.

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